After several months of receiving quality assurance checks from the Records department, which require research and then supplemental reports, Sergeant Shinault devised a plan to assist with the quality assurance process. He presented a plan to allow Patrol supervision access to view cases in the Records Management System that require further actions by their personnel. In addition, this process will help to ensure that all deputies are within agency policy.
Sergeant Shinault’ s extra efforts to eliminate excess work for all Divisions in the agency are to be commended.